Communication is described as an activity by one organism that changes or has the potential to change the behaviour of other organisms.
In negotiation our communication needs to motivate the other party to mover from a rigid position to a principled agreement in everyone’s best interests.
In this seminar you will:
- debate the pros and cons of Principled Negotiation, first proposed by Roger Fisher and Bill Ury in Getting to Yes and then developed in Getting Past No
- discuss effective communication techniques
- practice communication skills in situations you bring to the session
After attending, you will:-
- know the structure of a Principled Negotiation.
- know how to use Transactional Analysis, Tunnel Questions and Motivational Interviewing
- have the confidence to use these techniques